Garden Centre Retail Assistant 

Location: Easy Garden, Dublin, Ireland
Employment Type: Part Time seasonal  (22.5hours a week from March to July)
Reports to: Garden Centre management 

Job Purpose: The General Garden Centre Assistant will work under the guidance of management, providing essential support to both customers and team members. The role is focused on delivering exceptional customer service while ensuring that the garden centre is well-organized, clean, and fully stocked. You will play a key role in maintaining high standards across the centre and contributing to an overall positive shopping experience.

Key Responsibilities:

• Customer Assistance and Service: Provide excellent customer service by assisting shoppers with their needs, offering product information, and ensuring a pleasant shopping experience. This includes helping customers load heavy or large items, such as compost bags, planters, pots, and other garden-related products, into their vehicles.

 

• Stock Replenishment and Merchandising: Assist in the replenishment of stock on the sales floor, ensuring that popular items such as compost, pots, and other gardening supplies are readily available for customers. Follow guidance from management to ensure proper stock levels are maintained throughout the day. Ensure that products are neatly displayed and easy for customers to access.

 

• Trolley and Basket Management: Collect abandoned trolleys and baskets from around the car park and return them to the appropriate areas within the shop floor.

 

• General Site Tidiness: Maintain cleanliness and orderliness on the sales floor, yard, and other areas as directed by management. This includes ensuring that pathways, plant displays, and customer areas are kept clean and free of clutter, creating a safe and welcoming environment for customers.

 

• Daily Checklists: Complete a daily checklist of tasks to ensure all necessary duties are performed and the centre is ready for the day’s operations. This will involve monitoring stock levels, checking for maintenance issues, and addressing any customer service needs.

 

• Till Functions: You will be responsible for operating the till and Electronic Point of Sale (EPOS) system to process customer transactions efficiently and accurately. This includes scanning items, ensuring correct pricing and handling cash, card, or digital payments. Additionally, you will maintain a clean and organized checkout area, ensuring all payment methods are processed securely and in line with company procedures. Accuracy, attention to detail, and a friendly, professional demeanor are essential for delivering a positive customer experience during each transaction.

 

• Other Duties: As directed, perform additional tasks that may arise, whether they involve stock management, customer support, or general maintenance. Flexibility and a proactive attitude are key in adapting to the needs of the business.

 

• The General Garden Centre Assistant is expected to work collaboratively with colleagues, embodying the centre’s commitment to customer satisfaction and operational excellence. The role requires an individual who is attentive to detail, physically capable of handling heavy items, and able to thrive in a dynamic, outdoor retail environment.

 

ESSENTIAL CRITERIA

• Demonstrate excellent customer service skills
• Must possess initiative to work on your own.
• Can demonstrate great communication skills.
• Must be available to work weekends

Preferable

• Previous experience in a retail environment

 

Please send your CV and a short cover letter outlining your relevant experience and interest in the role to easygarden@uniplumo.ie. Due to the high volume of applications, we may not be able to respond to every applicant.